Help
Questions, answered simply.
Cannot find what you need? Write to support@myparampara.in and a real person will reply.
Getting started
What is Parampara?
A private vault for your phone where you keep everything your family would need to find: insurance, bank accounts, property papers, the Will, nominee details, gold and IDs. All in one safe place.
Do I have to upload all my documents?
No. You can simply write down what you have and where to find it. Add the actual papers only if you want to.
How much does it cost?
It is free to start. You can keep your family's most important things safe without paying anything.
Safety and privacy
Can you read my vault?
No. Your vault is locked with a key made from your secret phrase, which stays on your phone. We never get it, so we cannot open your vault.
What if I forget my secret phrase?
You get a recovery code when you start. Keep it safe, and you will always have a way back in.
Who can see my vault?
Only you, until you choose to share. You decide which family members can see it, and when.
Where is my information kept?
On servers here in India.
Account
How do I delete my account?
Write to support@myparampara.in and we will remove your account and its data. You can also do this from within the app.
Can I use it for my parents?
Yes. Many people set Parampara up for a parent. You can help them add their information and choose who can see it.
Still need a hand?
Email support@myparampara.in. We read every message and reply as soon as we can.